My number that i kept on new iphone not working | iD Mobile Community
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Question

My number that i kept on new iphone not working

  • October 7, 2025
  • 1 reply
  • 5 views
L
Community Member

My daughter kept her old number but for some reason she can’t receive texts as it’s coming through as ID mobile number even though we kept her old number. It’s been fine until now. Any ideas on how to sort this please? It’s an iPhone. Help please?

    1 reply

    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • October 8, 2025

    Hi ​@Leesa78 

     

    I’d recommend the following;

     

     

    Tom

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