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my pac code hasnt transferred

  • April 30, 2026
  • 3 replies
  • 5 views

Hi. I have been told my number has transferred with my pac code. But when I text it isn't showing as that 

3 replies

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  • iD Mobile Employee
  • April 30, 2026

Hi ​@Jamiemidd 

 

Sorry to hear that, can you tell me the make and model of your phone so we can see if troubleshooting steps might resolve the issue.

 

-Michael Z


  • New Contributor
  • May 14, 2026

My old number has not transferred yet 


Hosai W
iD Mobile Employee
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  • iD Mobile Employee
  • May 14, 2026

Hi ​@Alan76,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.
 

Thanks,
Hosai