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My phone connects to Vodafone au momentarily and then disconnects

  • November 11, 2025
  • 3 replies
  • 29 views

My phone connects to Vodafone au momentarily after restarting phone and then disconnects saying Sim1 not aloud. Is this normal?

 

Best answer by Lamiya C

Hi ​@Doobs ,

 

Thanks for reaching out! When your phone briefly connects to Vodafone and then shows “SIM1 not allowed,” this is normal if your SIM is locked to iD Mobile or if roaming isn’t enabled.
Please check:

-Your SIM is active and inserted correctly.
-Network settings are set to automatic.
-Roaming is enabled if you’re abroad.

Let us know if that helped,

Lamiya
iD Mobile Team

3 replies

Forum|alt.badge.img+5
  • iD Mobile Employee
  • Answer
  • November 11, 2025

Hi ​@Doobs ,

 

Thanks for reaching out! When your phone briefly connects to Vodafone and then shows “SIM1 not allowed,” this is normal if your SIM is locked to iD Mobile or if roaming isn’t enabled.
Please check:

-Your SIM is active and inserted correctly.
-Network settings are set to automatic.
-Roaming is enabled if you’re abroad.

Let us know if that helped,

Lamiya
iD Mobile Team


  • Author
  • New Contributor
  • November 11, 2025

It seems to be working now 

Thanks for your help 


JoeKing
Silver Contributor
Forum|alt.badge.img+11
  • Silver Contributor
  • November 11, 2025

It seems to be working now 

Thanks for your help 

Thanks for reporting back that it's now working. 

 

Joe 🙂