Hello why can I not upgrade I would like to upgrade now
need help
+10Pursue via id’s CHAT PAGE, not on a COMMUNITY FORUM.
Hi Jade3turner,
Thank you for getting in touch with us.
We’re sorry to hear that you’re having trouble upgrading your account. There could be a few reasons why an upgrade isn’t currently available, such as your contract not yet being eligible, account status, or other account-specific checks.
We’d be happy to look into this for you. Please contact us via live chat or send us a private message on our official social media channels (Facebook or Instagram) with your details, and we’ll check your eligibility and assist you or you can contact our sales team on 08000490250.
Thank you,
Zandile m
The iD Mobile Team
Hi Jade3turner,
Thank you for getting in touch with us.
We’re sorry to hear that you’re having trouble upgrading your account. There could be a few reasons why an upgrade isn’t currently available, such as your contract not yet being eligible, account status, or other account-specific checks.
We’d be happy to look into this for you. Please contact us via live chat or send us a private message on our official social media channels (Facebook or Instagram) with your details, and we’ll check your eligibility and assist you or you can contact our sales team on 08000490250.
Thank you,
Zandile m
The iD Mobile Team
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