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need help quick

  • April 12, 2026
  • 1 reply
  • 5 views
W
Community Member

I recently deleted a number and then quickly retrieved it but forgot to write the number down before blocking it again how do I get my call logs so I can block the number again asap please

    1 reply

    Z
    iD Mobile Employee
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    • Zandile M
    • iD Mobile Employee
    • April 12, 2026

    Hi ​@Wales123 

     

    Thank you for getting in touch.

     

    I understand you’re trying to retrieve a recently deleted number so you can block it again we’ll do our best to guide you.

     

    Unfortunately, we’re unable to provide specific call log details such as individual numbers dialled or received. However, you may still be able to find the number by:
    • Checking your phone’s call history (including deleted/recently deleted logs, if available)
    • Looking at any synced accounts (such as Google or iCloud backups)

     

    Thank you,

     

    Zandile m

    The iD Mobile Team 

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