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Question

need to change name on contract

  • September 20, 2025
  • 2 replies
  • 115 views
M
Community Member

Hi I was wondering if I can change name on my contract as it's under my ex boyfriends name but I pay for contract through my bank, how would I put it in my name?

    2 replies

    Decembersangel72
    Gold Contributor
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    Hi ​@Miasonia2019 

    Your best bet is to contact the iD Mobile Live Chat.

    You can contact an adviser with regards to your query via this link:-
    https://www.idmobile.co.uk/live-chat

    Just type ‘talk to a person’ in the dialogue box and this will bypass the chatbot. Do not type any sort of question as this will get you trapped in the Chatbot roundabout.
    Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.

    Good Luck x
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • September 22, 2025

    Hi ​@Miasonia2019  I’m afraid you can’t change the name of a contract. He would need to change the bank details to his own.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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