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Question

need to change name on contract

  • September 20, 2025
  • 2 replies
  • 54 views

Hi I was wondering if I can change name on my contract as it's under my ex boyfriends name but I pay for contract through my bank, how would I put it in my name?

2 replies

Decembersangel72
Gold Contributor
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Hi ​@Miasonia2019 

Your best bet is to contact the iD Mobile Live Chat.

You can contact an adviser with regards to your query via this link:-
https://www.idmobile.co.uk/live-chat

Just type ‘talk to a person’ in the dialogue box and this will bypass the chatbot. Do not type any sort of question as this will get you trapped in the Chatbot roundabout.
Please be patient as the agents handle a few conversations at any one time so there will be a delay in connecting with an available agent and also any replies to your query.

Good Luck x
 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 22, 2025

Hi ​@Miasonia2019  I’m afraid you can’t change the name of a contract. He would need to change the bank details to his own.