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Question

need to delay switch

  • April 13, 2026
  • 1 reply
  • 6 views
L
Community Member

Can I delay switching? Was due tp today but am sick 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • April 14, 2026

    Hi ​@Lizzeisen,

     

    Thank you for your message.

     

    We are truly sorry to hear that you are not feeling well. We hope you feel better soon. Kindly note, you can delay or reschedule your number transfer with iD Mobile by contacting us at least 24 hours before your chosen transfer date. Once the transfer process begins, it generally cannot be cancelled.

     

    Thanks.

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