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network not working for past two days

  • May 6, 2026
  • 1 reply
  • 17 views
P
Community Member

My network coverage is gone for past two days. Based in Fleet, Hampshire. Anyone else with issues?

    1 reply

    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • May 6, 2026

    Hi ​@Pszczółka1984,

     

    I am so sorry to hear that you are facing issues with your network connection. 

     

    Please could you try the below troubleshooting to see if this improves your service:

     

    Android:
    Open Settings and then tap General management. Tap Reset, and then tap Reset network settings.

     

    Apple:

    1. Go to General, scroll down and click reset or transfer iPhone.
    2. Reset
    3. Reset Network Settings.
    4. Once the iPhone is open.
    5. Go to Settings
    6. Messages Turn ON iMessage.
    7.This will recognize the new sim and have it verified.

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

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