network problems. is there a bill reduction?

I have been without service for about the last 27 hours.

Not having service ment I could not confirm extra hours for work so this has cost me both work and wages.

No calls, text or data....

Service has now been restored but what I want to know is will there be a discount on my next bill?

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iD Mobile Employee

I am very sorry to hear this @Ambode

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

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