network problems. is there a bill reduction? | iD Mobile Community
Skip to main content
Question

network problems. is there a bill reduction?

  • August 5, 2025
  • 0 replies
  • 19 views

I have been without service for about the last 27 hours.

Not having service ment I could not confirm extra hours for work so this has cost me both work and wages.

No calls, text or data....

Service has now been restored but what I want to know is will there be a discount on my next bill?

 

Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • August 6, 2025

I am very sorry to hear this ​@Ambode 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

We’ll see you there.