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ElliottGal
New Contributor
May 18, 2026
Question

Network Status

  • May 18, 2026
  • 1 reply
  • 15 views

For the last week I have been unable to receive calls or text messages when at work. When I go to settings and check sim card status it says "network disconnected". I understand there is an issue in the area but there has been no updates on when this is likely to be fixed! 

Please may you provide an update? 

    1 reply

    Hosai W
    iD Mobile Employee
    Hosai W
    iD Mobile Employee
    May 18, 2026

    HI ​@ElliottGal,
     

    I've just sent you a private message to help get this sorted.

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

    I'll speak to you there.
     

    Thanks,
    Hosai
     

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