New contact I applied for

Forum|Forum|3 months ago
May 21, 2026
1 reply
18 views

No email from you about the contract I took out from you

Best answer by Gemma M

Hi @Natalie chatbox,

I’m sorry to hear you’re having an issue with your order. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

Gemma MAnswer

iD Mobile Employee

Hi @Natalie chatbox,

I’m sorry to hear you’re having an issue with your order. As this is a public platform, I’m unable to assist with account-specific queries here for security reasons. However, our team will be more than happy to help you via live chat. Please use the following link to get in touch: https://www.idmobile.co.uk/live-chat.

Once connected, simply explain your request and an advisor will assist you further.

Thank you for your understanding.

Regards,

Gemma M

The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.