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Question

New Contract

  • August 8, 2025
  • 1 reply
  • 31 views
M
Community Member

Hi iD mobile. I have been a customer for 2 plus years and the upgrades I have been offered are extremely poor. I am currently using a Samsung S23 and would like to continue with Samsung.

I have searched for new contracts (Uswitch) and have found that the best offers for Samsung S25 phones are from iD mobile!!

I am also aware that should i sign up to this new contract that i can't keep my current number and would have to use  "triangle method" using pac numbers to keep it. This seems needlessly long winded when i could just receive the offer that I have found via Uswitch.

Is there any way that either i could have better upgrade options or just be allowed to keep my current number for more convenience.

Thanks

Matt

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • August 9, 2025

    Hi there ​@Matt Hinton, thank you for reaching out. To discuss upgrade deals, please call our 02071391397 between 9am-6pm, Monday-Friday.

     

    Thanks,

    Tyler

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