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new customer

  • April 10, 2024
  • 1 reply
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E
Community Member

I’ve just joined ID today, I went to call someone but it is saying that I’m over my cap? I’ve got unlimited everything and so am very confused. Any help would be appreciated:)

Best answer by Tom

Hi @Elliejaggard 

 

Have you made any premium calls or texts?

 

Are you connected to a satellite network/ are you roaming?

 

Tom

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Tom
iD Mobile Employee
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  • Tom
  • iD Mobile Employee
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  • April 13, 2024

Hi @Elliejaggard 

 

Have you made any premium calls or texts?

 

Are you connected to a satellite network/ are you roaming?

 

Tom

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