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Question

new customer

  • September 4, 2025
  • 1 reply
  • 19 views
N
Community Member

iPhone 15

I have had a message to say that my switchover is complete.

I can’t use my banking app on this new phone.

I can’t get access to my voicemail messages.

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • September 8, 2025

    Hi there ​@Nessyt, have you tried restarting your phone?

     

    Did you switch your number over to us?

     

    Thanks,

    Tyler

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