New ID mobile contract phone and dual sim

Hi ​@vilegenius 

1. If the phone supports dual SIM capabilities, you can use both SIM cards in the phone without needing to transfer.

2. Kindly note that the plan provides 200GB per month, or 8GB if that is the plan you were looking at. The 200GB refers to the monthly allowance for that specific plan.

Michael Z

Hi Michael,

Thanks for your reply. I can confirm that the plan I am looking at provides 200 GB over the course of the contract, that is 24 months.

Thanks!

Hi ​@vilegenius 

Thanks for coming back to us and for clarifying that.

Just to clear things up, iD Mobile plans don’t offer a total data allowance spread across the full contract term (e.g. 200GB over 24 months). Instead, data is provided as a monthly allowance. So, if the deal mentions 200GB, that will typically mean 200GB per month, not across the whole contract.

On your other questions:

Dual SIM: Yes, if the handset supports dual SIM (physical SIM or eSIM), you can use your iD Mobile SIM alongside your current provider without needing to transfer your number.
Switching data between SIMs: Absolutely, you can choose which SIM to use for mobile data in your phone settings. So, if you use up your allowance on one SIM, you can switch to the other.

If you’ve seen a deal that specifically mentions 200GB across the full contract, feel free to share it here and we can double-check the details for you, as that would be quite unusual.

We hope that helps. 

Thanks, 

Anneline

The iD Mobile Team