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new id sim not connecting to the networj

  • April 17, 2024
  • 1 reply
  • 31 views

i have read in here that a sim reported lost or stolen needs to have the block lifted when the new sim arrives,how to i get this done?cant connect to server to get the passcode for signing into this new app!

 

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8182 replies
  • April 18, 2024

Hi @mikey17 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom