new id sim not connecting to the networj

  • 17 April 2024
  • 1 reply
  • 14 views

Userlevel 1

i have read in here that a sim reported lost or stolen needs to have the block lifted when the new sim arrives,how to i get this done?cant connect to server to get the passcode for signing into this new app!

 


1 reply

Userlevel 7
Badge +4

Hi @mikey17 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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