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New Contributor
April 16, 2026

new phone

  • April 16, 2026
  • 3 replies
  • 23 views

I am receiving my new phone this Saturday.  How do I keep the same number and do I need a new plan. It is a Samsung s26+ so do I need a sim card?

    3 replies

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 16, 2026

    Hi ​@Troyskiuk,

     

    If this is an upgrade with iD Mobile, you can simply pop your current SIM card into your new Samsung S26+ and it will continue working with your existing number and plan ,no need to do anything else.

     

    If you’re joining iD Mobile from another network, you’ll need to request a PAC code your current provider. Once you have this, you can give it to iD Mobile to transfer your existing number over to your new iD SIM.

     

    In terms of the SIM, your Samsung S26+ will work with a SIM card, so you can just use the one provided (or your existing one if you’re upgrading).

     

    If you’re unsure which applies to you or need help with the steps, just let us know, we’re happy to help!

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    TroyskiukAuthor
    New Contributor
    April 16, 2026

    Thank you, I have an s20fe so that sim will fit. I should of mentioned phone I have right now  but if it will fit that's awesome. 

    Gemma M
    iD Mobile Employee
    iD Mobile Employee
    April 18, 2026

    Hi ​@Troyskiuk,

     

    Thanks for letting me know. Your current SIM should fit, however if you face any issues with it, please feel free to get in touch with our live chat so that a new SIM card can be sent to you. 

     

    Regards,

     

    Gemma M

    The iD Mobile Social Media Team

     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.