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Community Member
December 2, 2025
Question

new phone is not charging

  • December 2, 2025
  • 1 reply
  • 28 views

I've upgraded to samsung s25 and couple days ago charger didn't work and today shows that moisture detected. What to do? Who to contact?

    1 reply

    andewhite
    Platinum 
Contributor
    Platinum 
Contributor
    December 3, 2025

    If you bought your phone from iD Mobile contact iD, ​@Inese.

    This community article explains different ways of contacting customer service.

    🍀 

    Forum member (non-iD).