new phone is not charging | iD Mobile Community
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Question

new phone is not charging

  • December 2, 2025
  • 1 reply
  • 10 views

I've upgraded to samsung s25 and couple days ago charger didn't work and today shows that moisture detected. What to do? Who to contact?

1 reply

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • December 3, 2025

If you bought your phone from iD Mobile contact iD, ​@Inese.

This community article explains different ways of contacting customer service.

🍀