Question

New SIM

  • 11 April 2024
  • 3 replies
  • 30 views

My iD SIM has arrived and seems to be working but signal in top left of screen is switching between iD 4g and iD WiFi call. Is this a setting problem?


3 replies

Userlevel 3
Badge

Hi,

I experience the same - but my signal strength indoors can be poor.  Outside, it’s fine but my house must be like a Faraday cage.  Given this, opted to turn Wi-Fi Calling on.  It’s a good feature but sometimes my signal indoors goes up so the phone will switch to the network.  If I’m mid-call the call will drop.  Small niggles.

I guess you could just turn off Wi-Fi Calling if it’s not needed?

Jonty.

Thanks Jonty, iD signal strength is much more variable than I am used to and maybe WiFi calling will be useful.

Userlevel 7
Badge +7

Hi @JR77,

You can check coverage and your network status at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

If you require any assistance please let us know.

 

Kash

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