New sim not working in a Nokia 2660

Forum|Forum|11 months ago
September 15, 2025
8 replies
845 views

I received a new sim today, put it in my phone, a Nokia 2660 and the ID network doesn't show up and the sim is emergency calls only. The phone is on the compatibility list for 4G does anyone have any ideas why ID won't show when I do a manual network search?

Edit to add the sim works in a Samsung phone.

Best answer by WelshPaul

Amazon or an Amazon marketplace seller? There is a difference.

I did find this on Google:

https://www.reddit.com/r/dumbphones/comments/15o45po/volte_does_not_work_on_nokia_2660_flip_4g_out_of/

Three website has the following page, so the model is supported.
https://devicesupport.three.co.uk/guides/device/Nokia/2660Flip#l=threeukcust&lHsim=threeukcust&d=Nokia/2660%20Flip&hsimDevice=Nokia/2720%20Flip&s=LCX_Root&loc=threeuk&isMarket=true&hsimSpinner=true

I’m thinking you might have been sent a device that wasn’t meant for the UK market but it’s possible it’s just faulty.

N

Natalie W

iD Mobile Employee

Hello @Lee1972

Thank you for getting in touch.

We are sorry to hear you are experiencing issues with your new SIM.

Have you made sure any old SIMs’s including eSIMS have been removed from the handset?

Natalie

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

L

Lee1972Author

New Contributor

Yep, only the new sim is in the phone. Tried factory reset, still can't even find the iD network, only shows EE, O2 and Vodafone.

WelshPaul

Platinum  Contributor

Could you tell me where you bought the device from? Is it a grey import?

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

L

Lee1972Author

New Contributor

Amazon, not sure it's a grey import, it came with a UK plug charger. Any way to tell if its a import?

WelshPaulAnswer

Platinum  Contributor

Amazon or an Amazon marketplace seller? There is a difference.

I did find this on Google:

https://www.reddit.com/r/dumbphones/comments/15o45po/volte_does_not_work_on_nokia_2660_flip_4g_out_of/

Three website has the following page, so the model is supported.
https://devicesupport.three.co.uk/guides/device/Nokia/2660Flip#l=threeukcust&lHsim=threeukcust&d=Nokia/2660%20Flip&hsimDevice=Nokia/2720%20Flip&s=LCX_Root&loc=threeuk&isMarket=true&hsimSpinner=true

I’m thinking you might have been sent a device that wasn’t meant for the UK market but it’s possible it’s just faulty.

I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

L

Lee1972Author

New Contributor

Mine is a TA-1474. Does it need to be VoLTE? Mine doesn't have VoLTE in the settings so don't think it has it

L

Lee1972Author

New Contributor

Got a phone from iD it now works fine, all sorted.

A

Anika A

iD Mobile Employee

Hi @Lee1972