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New sim not working in a Nokia 2660

  • September 15, 2025
  • 8 replies
  • 227 views

I received a new sim today, put it in my phone, a Nokia 2660 and the ID network doesn't show up and the sim is emergency calls only. The phone is on the compatibility list for 4G does anyone have any ideas why ID won't show when I do a manual network search?

Edit to add the sim works in a Samsung phone.

Best answer by WelshPaul

Amazon or an Amazon marketplace seller? There is a difference.  

I did find this on Google:

https://www.reddit.com/r/dumbphones/comments/15o45po/volte_does_not_work_on_nokia_2660_flip_4g_out_of/

 

Three website has the following page, so the model is supported.
https://devicesupport.three.co.uk/guides/device/Nokia/2660Flip#l=threeukcust&lHsim=threeukcust&d=Nokia/2660%20Flip&hsimDevice=Nokia/2720%20Flip&s=LCX_Root&loc=threeuk&isMarket=true&hsimSpinner=true

 

I’m thinking you might have been sent a device that wasn’t meant for the UK market but it’s possible it’s just faulty.

8 replies

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  • iD Mobile Employee
  • September 16, 2025

Hello ​@Lee1972 

 

Thank you for getting in touch. 

 

We are sorry to hear you are experiencing issues with your new SIM. 

Have you made sure any old SIMs’s including eSIMS have been removed from the handset?

 

Natalie 


  • Author
  • New Contributor
  • September 16, 2025

Yep, only the new sim is in the phone. Tried factory reset, still can't even find the iD network, only shows EE, O2 and Vodafone.


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • September 16, 2025

Could you tell me where you bought the device from? Is it a grey import?


  • Author
  • New Contributor
  • September 16, 2025

Amazon,  not sure it's a grey import, it came with a UK plug charger. Any way to tell if its a import?


WelshPaul
Platinum 
Contributor
Forum|alt.badge.img+26
  • Platinum 
Contributor
  • Answer
  • September 16, 2025

Amazon or an Amazon marketplace seller? There is a difference.  

I did find this on Google:

https://www.reddit.com/r/dumbphones/comments/15o45po/volte_does_not_work_on_nokia_2660_flip_4g_out_of/

 

Three website has the following page, so the model is supported.
https://devicesupport.three.co.uk/guides/device/Nokia/2660Flip#l=threeukcust&lHsim=threeukcust&d=Nokia/2660%20Flip&hsimDevice=Nokia/2720%20Flip&s=LCX_Root&loc=threeuk&isMarket=true&hsimSpinner=true

 

I’m thinking you might have been sent a device that wasn’t meant for the UK market but it’s possible it’s just faulty.


  • Author
  • New Contributor
  • September 16, 2025

Mine is a TA-1474. Does it need to be VoLTE? Mine doesn't have VoLTE in the settings so don't think it has it


  • Author
  • New Contributor
  • September 17, 2025

Got a phone from iD it now works fine, all sorted.


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  • iD Mobile Employee
  • September 17, 2025

Hi ​@Lee1972 

 

We’re glad it’s been sorted. 

 

If you need any further assistance, please let us know!

 

Anika