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Question

no communication after trade in

  • October 2, 2025
  • 1 reply
  • 18 views
B
Community Member

I sent a trade in recorded delivery which was received a week ago now but I havent heard anything. How long does this take. Thanks 

    1 reply

    Siân W
    iD Mobile Employee
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    • Siân W
    • iD Mobile Employee
    • October 2, 2025

    Hi ​@Bevsugden You will get the paid amount quoted once your phone condition is confirmed by one of our Currys engineers. Have you checked your junk/spam for any emails from the team?

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