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no confirmation about upgrade

  • August 21, 2025
  • 2 replies
  • 136 views
C
Community Member

Ordered a new phone due to an upgrade, placed the order but no confirmation email has been sent and no money has been taken out of my bank account. But it says order has been placed 

Best answer by WelshPaul

Orders can take up to 24 hours to be processed.

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • August 21, 2025

    Orders can take up to 24 hours to be processed.

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
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      • Tyler C
      • iD Mobile Employee
      • August 25, 2025

      Hey there ​@Cazzy9, you should’ve received that now. 

       

      Please let us know if not.

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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