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Question

no contract confirmation

  • September 15, 2025
  • 2 replies
  • 67 views
J
New Contributor

I recently ordered a 24 month contract last Thursday with 17 pro max with ID mobile.  I haven’t received any confirmation at all, and carphone warehouse has taken £29.00 for upfront cost.  

    2 replies

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • September 15, 2025

    Hi ​@joebowen40  sorry to hear this, have you checked your junk/spam email folders at all?

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    J
    New Contributor
    • joebowen40
    • Author
    • New Contributor
    • September 15, 2025

    Yes there is nothing there 

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • September 15, 2025

    OK ​@joebowen40 

    We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

    To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

    Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview 

    We’ll see you there.
     

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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