Skip to main content
New Contributor
Emmabryan89
New Contributor
May 12, 2026
Question

No data

  • May 12, 2026
  • 1 reply
  • 15 views

Hi, I have a samsung s23 fe. For a little while now my phone  keeps saying I have no mobile Internet  and my phone is not working unless connected  to WiFi. 

 

Why is this when I have allowance? 

    1 reply

    iD Mobile Employee
    Kwanele Z
    iD Mobile Employee
    May 13, 2026

    Hi ​@Emmabryan89,

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

    Not the answer you were looking for?


    Create a new topic and ask a question to the iD Community.


    Create a topic
    Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
    Terms & ConditionsAccessibility statement