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Question

No data

  • May 12, 2026
  • 1 reply
  • 8 views
E
New Contributor

Hi, I have a samsung s23 fe. For a little while now my phone  keeps saying I have no mobile Internet  and my phone is not working unless connected  to WiFi. 

 

Why is this when I have allowance? 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • May 13, 2026

    Hi ​@Emmabryan89,

     

    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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