I have recently joined iD 

i have never had an issue phoning anyone before but when i ring out i have no ring tone - just silence until they answer!

this is so off putting and annoying!

I’ve googled obviously and tried all the tips bur nothing works !

when the same people ring me i can hear a ringtone to answer it. ( as can they when i ring them .. its just my handset that can’t hear the phone ringing)

has anyone else had this issue?

do I perhaps need a new sim card ?

thanks