Hey there ​@Treetusk, sorry to hear that. So to clarify, you have issues only with the iD Mobile Community website, and your device states you have no data when trying to access it?

Is that correct?

Thanks,

Tyler

Hey Tyler. Yes, also an error occured on location sharing on Google maps, "error finding shares" so my location is only shared whilst on WiFi.

Since posting I put the SIM card into a different phone and the problem moved with the card. Putting the SIM card from the other phone into mine cleared the problem. I've requested a replacement SIM card that should arrive in 2 to 3 days. Hopefully that will resolve the issue.

Thanks 

Hi there ​@Treetusk, sorry to hear that. We hope so, and let us know how it goes!

Thanks,

Tyler

Hi Tyler

The SIM I requested didn't arrive so I rang the complaints line and they are sending another. 

Earlier in the week I ran out of mobile data. My monthly allowance renewed this morning and the problem has disappeared. So I'm guessing it was a technical issue with my account, the symptoms were a bit bizarre.

Thanks 

Hi ​@Treetusk  I am glad to hear this is getting sorted. We are very sorry for any inconvenience caused due to this.

Please let us know how you get on, or if we can do anything else 🙂