No option to switch on website | iD Mobile Community
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Question

No option to switch on website

  • September 26, 2025
  • 1 reply
  • 38 views

Joeshmoe
Community Member

I got a new sim yesterday. I want to switch to get my old number onto it.

 

when I goto https://my.idmobile.co.uk/switch-to-id

 

There are no options to do anything. Yes, I have logged in. I am using chrome.

 

1 reply

Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • September 27, 2025

Sorry to hear this ​@Joeshmoe we were running some updates on the site, this is all working fine now - Switch | iD Mobile Network