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Question

No option to switch on website

  • September 26, 2025
  • 1 reply
  • 44 views
Joeshmoe
Community Member

I got a new sim yesterday. I want to switch to get my old number onto it.

 

when I goto https://my.idmobile.co.uk/switch-to-id

 

There are no options to do anything. Yes, I have logged in. I am using chrome.

 

    1 reply

    Siân W
    iD Mobile Employee
    Forum|alt.badge.img+19
    • Siân W
    • iD Mobile Employee
    • September 27, 2025

    Sorry to hear this ​@Joeshmoe we were running some updates on the site, this is all working fine now - Switch | iD Mobile Network

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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