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Community Member
November 1, 2025
Question

No signal after switch to iD mobile

  • November 1, 2025
  • 1 reply
  • 142 views

Hi, I’ve just moved over to iD mobile from O2 and the switch has been completed today. I still don’t have any signal on my phone, and I’ve already checked the coverage which says I should be getting 4G.

    1 reply

    andewhite
    Platinum 
Contributor
    Platinum 
Contributor
    November 3, 2025

    UK mobile number transfers (switches) don’t happen on weekend days nor on bank holidays, ​@Mirren

    If you’ve just joined iD Mobile, and received your new iD SIM, it should work whether or not you switch. 

    Have you checked the network status (not coverage) in your area?

    This community article might help. 

    Forum member (non-iD).