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No signal No network

  • March 5, 2026
  • 1 reply
  • 18 views
N
New Contributor

I switched to iD yesterday … have no signal and cannot connect to the internet or make calls unless I use wi-fi.

Looked at all previous threads and have followed the advice including turning off iMessage and resetting network settings plus turning phone off repeatedly and leaving off for 10 mins but nothing. 

It’s a nightmare. I will have to leave if this is not sorted as cannot run my business. 

Seems to be a common problem with iD 

 

    1 reply

    K
    iD Mobile Employee
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    • Kwanele Z
    • iD Mobile Employee
    • March 8, 2026

    Hi ​@NickRF ,


    I've just sent you a private message to help get this sorted.


    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.


    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview


    I'll speak to you there.


    Thanks.

    Kwanele

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