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Question

No Signall then slow messages

  • November 25, 2025
  • 3 replies
  • 51 views

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Hi there,

I have an iPhone 17 AIR, and i am using an ID eSIM.

Just recently i have noticed that i loose signal and (however it does it) it comes back online.

I am not getting texts and calls while its obviously ‘off line’

Sometimes I even have to switch it off and on just so to reboot it?

IM missing calls

 

PLease help

3 replies

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  • iD Mobile Employee
  • November 25, 2025

Hi ​@Yumzone My apologies for this inconvenience. Can you please follow the below prompts to do a network reset.

 

"Go to Settings.
Tap Phone.
Tap My Number.
Use the delete button to remove the old number.
Use the keypad to enter the new number.
Tap Save.
1. Go to Settings
2. Messages
3. Turn off iMessage.
4. Go to General
5. Reset
6. Reset Network Settings.
7. Once the iPhone is open.
8. Go to Settings
9. Messages Turn ON iMessage.
10.This will recognize the new sim and have it verified."

 

Please let us know what your experience is like after you have done it.

 

~Marquerita


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  • Author
  • Active Contributor
  • November 25, 2025

Hi there, thank you for the quick reply.  It will set back up wont it? Im worried about delegating it all as its an eSIM?

 


  • November 26, 2025

On which number you are facing this problem.