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Question

not receiving 0800 numbers

  • September 5, 2025
  • 9 replies
  • 51 views

My iPhone 16 is not receiving 0800 numbers it goes straight to voice mail, it doesn’t even show on recent calls 

9 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 8, 2025

Hi there ​@Daisy79, are you able to call 0800 numbers?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 8, 2025

Yes I can


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 10, 2025

Hi there ​@Daisy79, is the issue with multiple 0800 numbers calling you, or one specifically?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 10, 2025

The one I’m having problems with currently is  Openreach, but looking back through my calls I’ve never had a call from any 0800 number!


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 11, 2025

Hey there ​@Daisy79, no problem, sorry to hear that. If they call you, does it go straight to voicemail?

 

Have you got call forwarding enabled at all?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 11, 2025

Yes it goes straight to voicemail without even registering as a call on my recents. I don’t know if I have call forwarding on? I don’t have any problems getting other calls


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 12, 2025

OK ​@Daisy79  

To check call forwarding on your iPhone, follow these steps:
Go to Settings > Phone > Call Forwarding. 
Is there any chance you could have blocked the number?

 


  • Author
  • New Contributor
  • September 12, 2025

I had blocked an 0800 number, it was a banking scam but I haven’t blocked any others


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • September 12, 2025

Thanks ​@Daisy79  and you don’t have call forwarding on no?