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New Contributor
September 5, 2025
Question

not receiving 0800 numbers

  • September 5, 2025
  • 9 replies
  • 166 views

My iPhone 16 is not receiving 0800 numbers it goes straight to voice mail, it doesn’t even show on recent calls 

    9 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 8, 2025

    Hi there ​@Daisy79, are you able to call 0800 numbers?

     

    Thanks,

    Tyler

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    Daisy79Author
    New Contributor
    September 8, 2025

    Yes I can

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 10, 2025

    Hi there ​@Daisy79, is the issue with multiple 0800 numbers calling you, or one specifically?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Daisy79Author
    New Contributor
    September 10, 2025

    The one I’m having problems with currently is  Openreach, but looking back through my calls I’ve never had a call from any 0800 number!

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 11, 2025

    Hey there ​@Daisy79, no problem, sorry to hear that. If they call you, does it go straight to voicemail?

     

    Have you got call forwarding enabled at all?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Daisy79Author
    New Contributor
    September 11, 2025

    Yes it goes straight to voicemail without even registering as a call on my recents. I don’t know if I have call forwarding on? I don’t have any problems getting other calls

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 12, 2025

    OK ​@Daisy79  

    To check call forwarding on your iPhone, follow these steps:
    Go to Settings > Phone > Call Forwarding. 
    Is there any chance you could have blocked the number?

     

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    Daisy79Author
    New Contributor
    September 12, 2025

    I had blocked an 0800 number, it was a banking scam but I haven’t blocked any others

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    September 12, 2025

    Thanks ​@Daisy79  and you don’t have call forwarding on no?

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