I have switched to ID mobile and have since not been able to receive SMS verification codes
Question
not receiving SMS verification codes
Hi,
Thank you for reaching out. I’m sorry to hear that you’re having trouble receiving SMS verification codes since switching to iD Mobile.
This can sometimes happen due to network or phone settings. To help resolve this, please try the following:
Restart your phone
Check that your network signal is strong
Ensure your SMS service centre number is correctly set (you can find this in your phone’s message settings)
Make sure you don’t have any message blocking or spam filters enabled
If the issue persists, please get in touch with us via our Socials (Facebook or Instagram), Live Chat, or email us at socialqueries@idmobile.co.uk
with your account details, and we’ll assist you further.
Thank you for your patience.
-Zandile
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