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Tazz68
New Contributor
New Contributor
March 26, 2025

not receiving text from o2 network

  • March 26, 2025
  • 2 replies
  • 86 views

Any updates with the text issues, be a week tomorrow since I've been able to receive text from o2 network, I hope we will all be refunded for the service we are paying for but not receiving.  

    2 replies

    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    March 28, 2025

    Hey there ​@Tazz68, sorry for the inconvenience caused.

     

    This issue should now be resolved, and we really appreciate your patience with this.

     

    Thanks,

    Tyler

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    New Contributor
    October 22, 2025

    Hi,

    I joined ID a while ago, I transferred my phone number from O2. I am not receiving text messages to confirm my log in information for my apps - banking, ring, etc - this is a huge issue for me as I am unable to access so much important data. Please how can I get help? I tried calling ID to no avail. I tried chat help - but you are always busy and unable to help. How do I get this resolved please? Thank you