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Community Member
August 10, 2025
Question

not receiving text messeges / problem with card??? please help

  • August 10, 2025
  • 1 reply
  • 30 views

I moved to ID mobile last December . Occasionally having issues with network and receiving text messeges but from around 3 weeks i an bot having any messages at all. This started affecting my life as my doctor send me appointment details i cant access , my bank send me authorization texts that i cant access my insurance company send me texts i cant see !!! Please help !! I have restarted my phone so many times , removed my sim card and tried a flight mode. Dont know what to do .

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    1 reply

    Siân W
    iD Mobile Employee
    iD Mobile Employee
    August 11, 2025

    Hi ​@Klaudiaotto024  sorry to hear this.

    Is it all text messages that are affected, or is it just the ones with codes (OTP)?

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