not receiving the activation code on the app | iD Mobile Community
Skip to main content
Question

not receiving the activation code on the app

  • September 24, 2025
  • 3 replies
  • 18 views

I have been trying since August to register on the app but I never receive an activation code! Some days I have been waiting for 30+ minutes. As such I can't see my usage etc. very annoying.

3 replies

Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • September 26, 2025

Hy there ​@Loobie, sorry to hear that. To confirm, are you trying to register, or login to an already created account?

 

Thanks,

Tyler


  • Author
  • New Contributor
  • September 26, 2025

Hi Tyler, I'm trying to login to an already created account.

 


Siân W
iD Mobile Employee
Forum|alt.badge.img+19
  • iD Mobile Employee
  • September 27, 2025

OK, have you been able to successfully log in before ​@Loobie  

Can you try logging in here - Login