I have been trying since August to register on the app but I never receive an activation code! Some days I have been waiting for 30+ minutes. As such I can't see my usage etc. very annoying.

Hy there @Loobie, sorry to hear that. To confirm, are you trying to register, or login to an already created account?Thanks,Tyler

not receiving the activation code on the app

To enter this promotion, participants must register with the iD Mobile Community and provide an answer to the question on the corresponding topic thread: “How to use smart tech to keep your New Year resolutions on track.”

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The closing date for entries is 23:59 on 19th January 2026. One prize will be awarded: THERABODY Theragun Prime G5 Handheld Smart Percussive Therapy Device - Black.

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