Number lost when trnsferring from O2 | iD Mobile Community
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Number lost when trnsferring from O2

  • December 29, 2025
  • 1 reply
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New Contributor

Help. I have just transferred a phone number from O2 using a Stac number by mistake  and as a result I have lost my old number. I am now with ID.  How can I recover my old number? 

    1 reply

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • December 29, 2025

    Your best bet is to contact your old provider (O2) immediately, explain the error, and see if they can retrieve the number or issue you a PAC before it's permanently gone, though it's often difficult once the STAC is processed. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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