I have recently switched over from Three to ID Mobile. It seems that the PAC porting process hasn't been completed correctly, as certain people are able to call and text me, and other people cannot.
Those who cannot call me say that when they try, a different number appears that is not my number.
Why is this happening and how can I resolve it?
Best answer by WelshPaul
You need to request that iD Mobile port your number over. They will ask you for that PAC as part of the process.
+26It’s unlikely to be a porting issue because you haven’t actually ported your number anywhere. What phone do you have?
+19Hi
If so, please can you try following this article - How do I fix Calls, iMessage or FaceTime issues on my iPhone? | iD Mobile Community
Please let us know how you get on, or if we can do anything else 🙂
It’s unlikely to be a porting issue because you haven’t actually ported your number anywhere. What phone do you have?
Hi Paul
It's a Samsung Galaxy S20 ultra
Hi
If so, please can you try following this article - How do I fix Calls, iMessage or FaceTime issues on my iPhone? | iD Mobile Community
Please let us know how you get on, or if we can do anything else 🙂
Hi Sian,
It's a Samsung Galaxy S20 ultra.
I am still having difficulties with transferring my old number to carry forward to ID Mobile. Although I had received a PAC code to retain my number it appears a new number has been generated for me
Thanks,
Alex
+25Hi
I’m a little confused, have you transferred your number over to iD Mobile yet?
Before the transfer of a number into our network, all our plans are given a new number.
Tom
Hi Tom,
I requested my PAC code from old provider which I received,
I then had the new ID mobile sim sent over in the post, and followed the activation instructions
+26You need to request that iD Mobile port your number over. They will ask you for that PAC as part of the process.
Hi
Please tap on the link which
Anika
Not a member yet? Create an account
Please enter your email address. If it matches our records, we'll send you a password reset link.
Need help? Email CommunitySupport@idmobile.co.uk with your iD Community username.
