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Number not ported


Patrick Dixon
Community Member

I have been told my number would have been ported yesterday and yet this has not happened. (EE to iD), and there is no way whatever to contact iD as the live chat feature isn't working. What am I supposed to do?

Best answer by andewhite

Have you tried chatting via their social media pages, @Patrick Dixon

You can send iD support a private message by Facebook Messenger or using X (formerly Twitter), to send a DM. 

 

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andewhite
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  • 12131 replies
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  • April 17, 2024

Have you tried chatting via their social media pages, @Patrick Dixon

You can send iD support a private message by Facebook Messenger or using X (formerly Twitter), to send a DM. 

 


Tom
iD Mobile Employee
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  • April 18, 2024

​Hi @Patrick Dixon 

 

I’m sorry to hear this, what makes you believe your number hasn’t ported?

 

It may take between 8am and 10pm on the date selected/given.

 

Tom