occasional loss of text and calls capability. | iD Mobile Community
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Question

occasional loss of text and calls capability.

  • September 10, 2025
  • 1 reply
  • 23 views

Does anyone else have a problem where they find that their phone, out of the blue, won’t make calls or receive texts unless they restart it? Phone then works fine for a few days and then it all happens again! The phone is an iPhone 14 and my wife, who also has an iPhone 14, has the same issue. I can’t work out why restarting the phone should sort the issue and it is ok after that for a few days or even longer. We do have home wifi calling activated on an ID mobile 4g SIM card in the WiFi router but I’m struggling to remember if this happens when I’m out and about on just 4g. Thanks in advance for any help.

Alan

1 reply

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 11, 2025

Hey there ​@ordinarypunter, sorry to hear that. When you go into phone settings, is your phone number showing correctly?

 

Thanks,

Tyler