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Community Member
OliAdams3
Community Member
October 3, 2026
Question

Older generation models avaible

  • October 3, 2026
  • 1 reply
  • 16 views

Is it possible for me to opt for an older generation of phone when I choose to upgrade mine? 

    1 reply

    Gemma M
    iD Mobile Employee
    Gemma M
    iD Mobile Employee
    October 4, 2026

    Hi ​@OliAdams3,

     

    Yes, absolutely. If you’re eligible to upgrade, you can choose an older generation handset instead of the latest model, provided the phone you’re interested in is still available within our upgrade range.

     

    You can browse the available options through the iD Mobile app, or contact our Sales Team via Live Chat for assistance: https://www.idmobile.co.uk/live-chat

     

    Regards,


    Gemma M
    The iD Mobile Social Media Team

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