Oops, something went wrong | iD Mobile Community
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Question

Oops, something went wrong

  • September 6, 2025
  • 3 replies
  • 18 views

I’m getting this on the website when I click “Plan”, a few days after changing to a new contract.

 

Any ideas?

 

 

3 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • September 9, 2025

Hi there ​@SrceVatreno, sorry to hear this.

 

Is this via both the website and the app please?

 

Thanks,

Tyler


  • Author
  • Active Contributor
  • September 9, 2025

It’s corrected itself now, so thanks for the reply but no need for any help


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  • iD Mobile Employee
  • September 11, 2025

Glad to hear the issue has been resolved ​@SrceVatreno 

Please reach out if you require any assistance in the future. 

 

Natalie