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Community Member
May 11, 2026
Question

ordered a sim and forgot to give the pac code

  • May 11, 2026
  • 1 reply
  • 31 views

Ordered a second sim but on this one I forgot to set the pac code to keep the old number 

    1 reply

    Owethu M
    iD Mobile Employee
    iD Mobile Employee
    May 11, 2026

    Hi ​@Boss8134

     

    Please note that if you have only recently placed your order, you would need to wait until your SIM card arrives before the number transfer can be processed.

     

    However, if you have already received the SIM, please confirm this and we will be able to assist further with processing the number switch.

     

    Owethu