Good afternoon everyone,
I joined ID last night,then my Bill cap is off for sure I had email sent and confirmed,
but just now when log on app or pc ,it stated 21 quid extra charged from my minutes and text,
I did try to use live chat lots of times but now possilbe to reach to them at all!
so what can I do about it?it is not fair to charge me for that amont isnt it?!!
Thank you all
+22.
Hi
I've just sent you a private message to help get this sorted.
To find it, click your profile picture in the top-right corner and select ‘Private Messages’.
You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview
I'll speak to you there.
Thanks.
Michael Z
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