Hello 1st time here ,second time I've waited for my number from Vodafone to switch to ID it should be dine today but still nl joy and like I said its the second time I've tried can someone pls help me thanks 😊
Userlevel 8
+9
Okay
Number transfers don’t happen immediately - it could take several hours or longer to transfer the number you want to keep to iD Mobile.
I tried on the 13th of this month and nothing happened and that is really strange and I also did a pac request on the 16th of this month so you can understand why I'm worried about my number be sorted 👍
Userlevel 8
+9
Okay
Not sure how you could use the same PAC on 13th and 16th of April. Seems like something’s going wrong.
So what do I do now then as I'm not getting anywhere with it
It started on Saturday and they said they was having technical difficulties so they couldn't provide me with a pac, pls try again later so 20 mins later I did then that's when I got my pac
Userlevel 8
+9
Best have a talk with iD customer care, using their online Live Chat service,
An adviser can take your PAC to help switch from Vodafone to iD. The advisers work until 8pm on weekdays.
Hope nobody steals the personal information you’ve posted in your picture,
Can't I delete it
How do I get Intouch with customer care
Userlevel 8
+9
How do I get Intouch with customer care
https://idmobile.co.uk/live-chat - the advisers work until 8pm on weekdays.
Userlevel 1
It started on Saturday and they said they was having technical difficulties so they couldn't provide me with a pac, pls try again later so 20 mins later I did then that's when I got my pac
I've had the same thing happen to me this week switching from 02 to ID. My number still hasn't switched though it was scheduled on the 16th April.
Userlevel 8
+9
It started on Saturday and they said they was having technical difficulties so they couldn't provide me with a pac, pls try again later so 20 mins later I did then that's when I got my pac
I've had the same thing happen to me this week switching from 02 to ID. My number still hasn't switched though it was scheduled on the 16th April.
Might be worth talking to iD customer care,
Do this at https://idmobile.co.uk/live-chat - the customer advisers work until 8pm on weekdays.
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