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pac code

  • September 3, 2025
  • 7 replies
  • 422 views

Chief2025
Active Contributor

I've text 65075 to request a pac code. Asks me to reply with PAC and my date of birth when I do that just sends me the same message back. How can I get passed this?

Best answer by Tyler C

Hey there ​@Chief2025, please contact our live-chat who can send you one:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

7 replies

WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • September 3, 2025

Please enter the correct date of birth you provided when setting up your account. 


Chief2025
Active Contributor
  • Author
  • Active Contributor
  • September 3, 2025

I've done that 


Chief2025
Active Contributor
  • Author
  • Active Contributor
  • September 3, 2025

Also tried writing my date of birth in 6&8 digit format 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • September 4, 2025

Hey there ​@Chief2025, please contact our live-chat who can send you one:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler


Chief2025
Active Contributor
  • Author
  • Active Contributor
  • September 4, 2025

Hi Tyler,

That was helpful. Thank you!


Forum|alt.badge.img+22
  • iD Mobile Employee
  • September 8, 2025

Hi ​@Chief2025 

 

Glad to hear the Live chat team were able to help. 

Please reach out if you require any further support. 

 

Thanks, 

 

Natalie 


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • September 8, 2025

Hi there ​@Chief2025, we’re glad to hear!

 

Thanks,

Tyler