Skip to main content
Solved

pac code

  • September 3, 2025
  • 7 replies
  • 534 views
Chief2025
Active Contributor

I've text 65075 to request a pac code. Asks me to reply with PAC and my date of birth when I do that just sends me the same message back. How can I get passed this?

Best answer by Tyler C

Hey there ​@Chief2025, please contact our live-chat who can send you one:

 

https://www.idmobile.co.uk/live-chat

 

Thanks,

Tyler

    7 replies

    WelshPaul
    Platinum 
Contributor
    Forum|alt.badge.img+26
    • WelshPaul
    • Platinum 
Contributor
    • September 3, 2025

    Please enter the correct date of birth you provided when setting up your account. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Chief2025
    Active Contributor
    • Chief2025
    • Author
    • Active Contributor
    • September 3, 2025

    I've done that 

    Chief2025
    Active Contributor
    • Chief2025
    • Author
    • Active Contributor
    • September 3, 2025

    Also tried writing my date of birth in 6&8 digit format 

    Tyler C
    iD Mobile Employee
    Forum|alt.badge.img+24
    • Tyler C
    • iD Mobile Employee
    • Answer
    • September 4, 2025

    Hey there ​@Chief2025, please contact our live-chat who can send you one:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Chief2025
    Active Contributor
    • Chief2025
    • Author
    • Active Contributor
    • September 4, 2025

    Hi Tyler,

    That was helpful. Thank you!

      N
      iD Mobile Employee
      Forum|alt.badge.img+22
      • Natalie W
      • iD Mobile Employee
      • September 8, 2025

      Hi ​@Chief2025 

       

      Glad to hear the Live chat team were able to help. 

      Please reach out if you require any further support. 

       

      Thanks, 

       

      Natalie 

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      Tyler C
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Tyler C
      • iD Mobile Employee
      • September 8, 2025

      Hi there ​@Chief2025, we’re glad to hear!

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

      Not the answer you were looking for?


      Create a new topic and ask a question to the iD Community.


      Create a topic
      Perk up! Enjoy epic discounts, offers and savings from big-name brands, with the all-new iD Perks.
      Terms & ConditionsAccessibility statement