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Chief2025
Active Contributor
Active Contributor
September 3, 2025
Solved

pac code

  • September 3, 2025
  • 7 replies
  • 679 views

I've text 65075 to request a pac code. Asks me to reply with PAC and my date of birth when I do that just sends me the same message back. How can I get passed this?

    Best answer by Tyler C

    Hey there ​@Chief2025, please contact our live-chat who can send you one:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    7 replies

    WelshPaul
    Platinum 
Contributor
    Platinum 
Contributor
    September 3, 2025

    Please enter the correct date of birth you provided when setting up your account. 

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Chief2025
    Active Contributor
    Chief2025Author
    Active Contributor
    September 3, 2025

    I've done that 

    Chief2025
    Active Contributor
    Chief2025Author
    Active Contributor
    September 3, 2025

    Also tried writing my date of birth in 6&8 digit format 

    Tyler C
    iD Mobile Employee
    Tyler CAnswer
    iD Mobile Employee
    September 4, 2025

    Hey there ​@Chief2025, please contact our live-chat who can send you one:

     

    https://www.idmobile.co.uk/live-chat

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Chief2025
    Active Contributor
    Chief2025Author
    Active Contributor
    September 4, 2025

    Hi Tyler,

    That was helpful. Thank you!

    iD Mobile Employee
    September 8, 2025

    Hi ​@Chief2025 

     

    Glad to hear the Live chat team were able to help. 

    Please reach out if you require any further support. 

     

    Thanks, 

     

    Natalie 

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Tyler C
    iD Mobile Employee
    iD Mobile Employee
    September 8, 2025

    Hi there ​@Chief2025, we’re glad to hear!

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.