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PAC code

  • January 7, 2026
  • 2 replies
  • 30 views
C
Community Member

I've requested my PAC and updated but the soonest it will let me change is 9th which is two days.

How can I do this quicker?

Best answer by WelshPaul

You should have started a live chat session and asked support to change the port date and port it over tomorrow. It’s obviously too late now; you need to submit the request before 5pm for it to happen the next day.

 

Live chat link below (for future reference):

https://idmobile.co.uk/live-chat

 

    2 replies

    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • January 7, 2026

    You should have started a live chat session and asked support to change the port date and port it over tomorrow. It’s obviously too late now; you need to submit the request before 5pm for it to happen the next day.

     

    Live chat link below (for future reference):

    https://idmobile.co.uk/live-chat

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    Gemma M
    iD Mobile Employee
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    • Gemma M
    • iD Mobile Employee
    • January 8, 2026

    Hi ​@chararm86 

     

    I've just sent you a private message to help get this sorted.

     

    To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

     

    You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

     

    I'll speak to you there.

     

    Thanks.

     

    Gemma M

    The iD Mobile Social Media Team

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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