Password not autofilling

Forum|Forum|7 months ago
January 17, 2026
1 reply
22 views

Recently (possibly since an update of the app) my password is not autofilling although it is saved in the Google password manager. Chrome tells me it is preventing this to protect my privacy. It doesn’t do this with any other of my saved passwords. Is it the app that is preventing this and, if so, how do I change it.

Gemma M

iD Mobile Employee

Hi @whitesr

Thank you for contacting us. iD Mobile does not block or restrict password autofill within the app, so this is likely related to a setting on your device or within Google Chrome. As Chrome has advised this is being prevented to protect your privacy, we recommend checking your privacy and autofill settings, and you may also need to manually re-enter and re-save the password so it syncs correctly with Google Password Manager. If the issue continues, Google Support would be best placed to assist further. Should you need any further help, please feel free to contact us again.

Regards,

Gemma M

The iD Mobile Social Media Team

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