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phone

  • July 19, 2025
  • 4 replies
  • 15 views

9

4 replies

Decembersangel72
Gold Contributor
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Hi ​@Lozlav123 

You need to give more information other than ‘phone’ and ‘9’ for the Community to be able to help you.

So, if you need assistance then please include as much information as you can as to the problem you are encountering so that we know the type of advice you require.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 21, 2025

Hey there ​@Lozlav123, how may we help you today?

 

Thanks,

Tyler


Bourne L. Liz
New Contributor
  • New Contributor
  • October 7, 2025

Hi I need help where is my new phone that I upgraded 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • October 7, 2025

Hi theree ​@Bourne L. Liz, when did you order?

 

You should receive order confirmation within 24-hours of ordering, or, if we’re awaiting stock, you’ll receive a dispatch email once it’s been dispatched.

 

Thanks,

Tyler