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phone

  • March 26, 2026
  • 1 reply
  • 2 views

Where is my phone i need it today its not been delivered to my address 

1 reply

Anneline M
iD Mobile Employee
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  • iD Mobile Employee
  • March 26, 2026

Hi ​@Charlie96

 

We’re sorry to hear that your handset has not been delivered yet. 

Once our warehouse team has picked and packed your order, we'll hand it over to DPD. They'll drop you an email with your tracking number so you can follow its journey.


You can track your parcel directly on their website: track.dpd.co.uk

 

If you require further assistance don’t hesitate to let us know and we’ll be happy to look into it for you. 

 

-Anneline