phone abroad usage
Hi, my phone has stopped working on holiday in Germany. My plan looks to still have data left when I log into the app. Whats happened?
Hi, my phone has stopped working on holiday in Germany. My plan looks to still have data left when I log into the app. Whats happened?
Hi
I am sorry your service has stopped working while you are in Germany. If your account is still showing available data, please try these quick steps to refresh your connection:
If the issue remains the same after trying these steps, please contact our Live Chat team so they can check your account and roaming settings further.
Live Chat: https://www.idmobile.co.uk/live-chat
Thanks,
Tashnieka
The iD Mobile Team
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